QuickBooks is an accounting software used to monitor the finances of any small and medium-sized enterprise. Like other software, QuickBooks can encounter certain issues. QuickBooks Error Code 6000, 832 is just one of these common issues. This error appears when users try to open a company file and may cause some frustration in most cases. In this blog post, we will discuss what causes this error and provide step-by-step solutions to correct the issue.
Understanding QuickBooks Error Code 6000, 832
Before any solution approaches, let us know what QuickBooks Error Code 6000, 832 means. Involving the company file access problems, this error is a part of the 6000 series of QuickBooks errors. The message of the error usually reads like this:
"Error Code: 6000, 832. This company file is not accessible. Make sure that your QuickBooks application is updated."
This error occurs for a number of reasons including but not limited to:
1. Company File Corrupted: Damaged or corrupted company file.
2. Lack of Proper Permissions: The user does not have the correct permissions for the company file.
3. Firewall and Antivirus Set-Up: The company file may be blocked because of security settings of your firewall and antivirus.
4. Network Issues: A file stored in a network may sometimes report issues due to connectivity on that network.
Step by Step Solutions to Troubleshoot Error Code 6000, 832 of QuickBooks
1. Update QuickBooks
The first step towards the resolution of any QuickBooks error is that the software should be updated with the latest version. QuickBooks continuously sends up updates that improve functionality and rectify bugs.
To Update:
● Open QuickBooks
● Click on "Help"
● Select "Update QuickBooks Desktop."
● Click on "Update Now" followed by "Get Updates."
● Restart QuickBooks and download the available updates.
The QuickBooks File Doctor is one tool that could be useful when files are problematic. It sometimes detects and corrects errors that are in the company file.
How to Apply QuickBooks File Doctor
● Download and install the QuickBooks Tool Hub from the Intuit website.
● Open the Tool Hub and go to the "Company File Issues" section.
● Click "Run QuickBooks File Doctor."
● Locate your company file and browse to "Check File".
● This utility will search for and rectify any problems it finds.
3. Check User Permissions
User lack of proper permissions can cause Error 6000, 832. The user should have an access to the company file.
How to check permission:
● Open the folder of your company file
● On the Properties, you will see security tab
● Look at the permissions given to user account; they should have Full Control
● If required, add the user and grant that user full permissions.
5. Rename the .ND and .TLG Files
QuickBooks automatically creates the .ND (Network Descriptor) and .TLG (Transaction Log) files for your company file. Sometimes these files become corrupted and prompt you to receive Error 6000, 832. Sometimes renaming these files will force QuickBooks to reestablish these files.
How to Rename the Files:
● Open the folder in which your company file resides.
● Locate the files .ND and .TLG which are labelled similarly to your company file.
●Right click on both files, then select "Rename". Add ".old" at the end of the file name, as follows: “companyfile.qbw.nd.old”.
● Reopen QuickBooks. Try opening your company file.
5. Modify Firewall and Anti-virus Settings
Firewall and anti-virus software may prevent QuickBooks from gaining access to your company file. You will have to create exceptions within your security settings.
Steps to Configure Settings:
● Open your firewall or antivirus software.
● Locate a way to configure exceptions or allow programs via the firewall.
● Add QuickBooks to the list of allowed programs
● You should also add the folder containing your company file to the exception list
6. Move the Company File to a Local Drive
If the company file is placed on a network drive, then moving it to a local drive may well separate the issue.
How to Move the Company File:
● Copy the company file from the network location.
● Paste the location to your desktop or local drive.
● Open QuickBooks and try to access the file from the new location.
7. Contact QuickBooks Support
If the solutions mentioned above do not work for you, then it's perhaps time to call QuickBooks support. They have the tools and knowledge that will ensure proper diagnostics and resolution of more complex problems.
Conclusion-:
Error Code 6000, 832 QuickBooks is a pretty useful application in managing your accounting tasks, but such an error can be a significant roadblock. However, if you are still facing issues, dial our toll-free i.e. 1-888-368-8874, and our QuickBooks error support team of experts that specialize in the field of QuickBooks will help you immediately.
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